Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect personal information you provide when creating an account, placing an order, or contacting support. This includes your name, email address, phone number, and delivery address.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Communicate with you about your account and orders
• Improve our platform and services
• Send relevant marketing communications (with your consent)
• Prevent fraud and ensure security

3. Payment Security

Payments are processed by Paystack, a PCI-compliant payment processor. We do not store your credit card or mobile money details on our servers.

4. Data Sharing

We share your delivery information with sellers to fulfil orders. We do not sell your personal data to third parties. We may share anonymised analytics data with partners.

5. Cookies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse site traffic.

6. Data Retention

We retain your account data for as long as your account is active. You can request deletion of your data by contacting our support team.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@sellub.com.

8. Contact

For privacy-related questions, reach us at privacy@sellub.com.